Privacy Policy

Effective date: 1 October 2025

This Privacy Policy explains how The MathsGenius (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use themathsgenius.com and our iOS/Android apps (the “Service”).

1. Information We Collect

• Account & Profile: name, email, password (hashed), class/level, school (optional).
• Learning Data: lessons viewed, challenges taken, scores, streaks, badges.
• Device & Usage: IP, device type, app version, pages/events (for security and analytics).
• Payments: transaction references and status from our payment partner (e.g., Flutterwave). We do not store card details.
• Support: messages and attachments you send to support.
• Cookies: to keep you signed in and remember preferences.

2. How We Use Information

• Provide and improve the Service (personalised practice, progress tracking, bug fixes).
• Process payments and manage subscriptions.
• Secure the Service, prevent fraud, and enforce policies.
• Communicate with you (important notices, support, curriculum updates).
• Comply with legal obligations.

3. Legal Bases (where applicable)

• Contract: to provide the Service you signed up for.
• Legitimate interests: to secure and improve the Service.
• Consent: for optional analytics/marketing (where required).
• Legal obligation: to comply with laws and regulations.

4. Sharing

• Service providers (hosting, analytics, payments, email) under confidentiality and data-processing terms.
• Legal requests or to protect rights, safety, and security.
• With your consent or at your direction.

5. International Transfers

We may process data in countries outside your own. Where required, we use safeguards (e.g., contractual clauses).

6. Data Retention

We keep data while your account is active and for a reasonable period afterwards to comply with legal, accounting, or reporting requirements.

7. Security

We use technical and organisational measures to protect data (encryption in transit, access controls). No method is 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, rectify, delete, or port your data, object or restrict processing, and withdraw consent. To exercise rights, email hello@themathsgenius.com.

9. Children’s Privacy

If you are under the age of consent in your country, use the Service with a parent/guardian or school. If we learn we collected data from a child without proper consent, we will delete it.

10. Third-Party Services

Our Service may link to third-party sites or include SDKs (e.g., app stores, analytics, payment). Their privacy practices apply to their services.

11. Changes to this Policy

We may update this Policy from time to time. We will post changes here and update the “Effective date”. Significant changes may be communicated via email or in-app notice.

12. Contact

Questions or requests? Email hello@themathsgenius.com.